FAQs

There is a very small chance that your article will be damaged during cleaning. Fabrics can get caught in machines and torn up. That said, we will do everything we can to treat your clothing and other articles with precious care, and we are insured in case anything happens.

Older clothes actually tend to last longer than newer clothes because the fabrics were a higher quality back then and not as cheaply produced. Therefore, they usually respond well to dry cleaning and need less repair. We’re less concerned with age and more concerned with stains and wear-and-tear.

We clean formal dresses and gowns all the time. More expensive clothes are higher quality, so if you paid good money for your gowns, chances are they will clean well. On the other hand, if the clothes are lower in quality, small pieces such as rhinestones can come off and need reattaching. We’ve seen that before and are happy to help.

Please don’t try to get a stain out by yourself. Doing so risks further damaging the item. Home remedies and over-the-counter products are often what actually set stains in.  We can usually get stains out, but we need to know what the stain is and if anything else is on it. If you bring it to us, we’ll know just what to use and how to use it.

Items are guaranteed to be done in 3 days. Many customers need their items faster though, so we do everything we can to accommodate them while being fair to our other customers. If you’re in a hurry with an item, we need to know in advance.